Who do I contact for erosion, drainage and flooding issues?
Several city departments are responsible for different aspects of drainage, depending on the situation:
For emergencies related to flooding please call 911.
For non emergencies:
On or along streets open to the public, contact Public Works .
On or related to streets under construction, contact Engineering Services at 972-292-5472.
On developed property, contact Building Inspections. This includes buildings under construction.
Or flood plain issues, contact floodplain Administration at 972-292-5438
And all others contact the Stormwater Administrator at 972-292-5416.